Customer Invoice Guide

TNT Express (National) Customer Invoice interactive demonstration, with helpful hints and tips


Simply place your cursor on any area of the invoice for help understanding the content of that particular invoice section.



Payment Terms

  • Cheque with remittance advice
  • Banking Automatic Clearing Services (BACS)
  • Credit Transfer

Although payment is due upon receipt of invoice, to permit processing, payment is required before the 15th day of the month following the month of invoice.

 

Service Codes Service Code Descriptions
1 Next Working Day Delivery
BT Next Working Day Delivery before 10.30am
AM Next Working Day Delivery before Noon
MN Saturday Collection for a Monday Delivery Before 9.00am
MX Saturday Collection for a Monday Delivery Before 10.00am
MT Saturday Collection for a Monday Delivery Before 10.30am
MA Saturday Collection for a Monday Delivery Before Noon
M Saturday Collection for a Monday Delivery
ST Saturday Delivery Before 10.30am
S Saturday Delivery
EE Express European
DV Dedicated Vehicle
FI International Flight
   
Sub-Service Codes Sub-Service Code Description
CF Carriage Forward
CZ Carriage Forward Dngerous Goods
HZ Dangerous Goods
TL Tail-lift
RT Return to Sender
PH Priority Hold


TNT customer address (the company responsible for payment of the invoice)
TNT Reference Number
Invoice Number
Customer Account Number
Date of invoice
Date of collection
The name of the company the consignment was delivered to, and your Reference Number (this is the Reference NUmber written by the customer in the "Customer Reference" box on the Consignment Note)
City / town of delivery - name of person who placed the order
Service code of the UK service level provided (see table below)
TNT Consignment Note Number
The number of items in the consignment (multiple items on a pallet, which has been shrink wrapped is described as 1 item)
Gross weight of consigment in kilos and grams (TNT will charge the greater of either the declared / actual weight or the calculated volumetric weight - LxWxH cms)
Consignment charge excluding VAT
Total charges to which VAT applies
Total charges to which VAT does not apply
VAT amount
Total payable including VAT
Description of the TNT Service Codes relating to the consignments on this invoice (please refer to the table below)