Customer Invoice Guide
TNT Express (National) Customer Invoice – interactive demonstration, with helpful hints and tips
Simply place your cursor on any area of the invoice for help understanding the
content of that particular invoice section.
Payment Terms
- Cheque with remittance advice
- Banking Automatic Clearing Services (BACS)
- Credit Transfer
Although payment is due upon receipt of invoice, to permit processing, payment is required before the 15th day of the month following the month of invoice.
| Service Codes | Service Code Descriptions |
| 1 | Next Working Day Delivery |
| BT | Next Working Day Delivery before 10.30am |
| AM | Next Working Day Delivery before Noon |
| MN | Saturday Collection for a Monday Delivery Before 9.00am |
| MX | Saturday Collection for a Monday Delivery Before 10.00am |
| MT | Saturday Collection for a Monday Delivery Before 10.30am |
| MA | Saturday Collection for a Monday Delivery Before Noon |
| M | Saturday Collection for a Monday Delivery |
| ST | Saturday Delivery Before 10.30am |
| S | Saturday Delivery |
| EE | Express European |
| DV | Dedicated Vehicle |
| FI | International Flight |
| Sub-Service Codes | Sub-Service Code Description |
| CF | Carriage Forward |
| CZ | Carriage Forward Dngerous Goods |
| HZ | Dangerous Goods |
| TL | Tail-lift |
| RT | Return to Sender |
| PH | Priority Hold |
TNT customer address (the company responsible for payment of the invoice)
TNT Reference Number
Invoice Number
Customer Account Number
Date of invoice
Date of collection
The name of the company the consignment was delivered to, and your Reference Number (this is the Reference NUmber written by the customer in the "Customer Reference" box on the Consignment Note)
City / town of delivery - name of person who placed the order
Service code of the UK service level provided (see table below)
TNT Consignment Note Number
The number of items in the consignment (multiple items on a pallet, which has been shrink wrapped is described as 1 item)
Gross weight of consigment in kilos and grams (TNT will charge the greater of either the declared / actual weight or the calculated volumetric weight - LxWxH cms)
Consignment charge excluding VAT
Total charges to which VAT applies
Total charges to which VAT does not apply
VAT amount
Total payable including VAT
Description of the TNT Service Codes relating to the consignments on this invoice (please refer to the table below)